CVS Health

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Field Service Technician- Countryside, and Bridgeview, IL

at CVS Health

Posted: 2/27/2019
Job Reference #: 939370BR
Keywords: heavy equipment

Job Description

Job Title :
Field Service Technician- Countryside, and Bridgeview, IL
Job ID :
939370BR
Location :
IL - WORK FROM HOME
Category :
Information Systems
Description :
Job Description
Countryside, Bridgeview, IL

The primary responsibilities for this Field Service Technician include providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations in a service geography. This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other related computer peripherals. This Field Service Technician position involves driving between CVS locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls. The normal shift scheduling for this position may include Saturday and Sunday as normal workdays with two weekdays as scheduled days off or rotating on call.

Required Qualifications
-1-3 years of previous hands-on technical knowledge and experience
-Strong Customer Service skills
-Valid Driver’s License with no major violations
-Ability to pass a substance/drug test and background test
-Ability to drive between CVS locations in a large geography on daily basis
-Available to work days, nights, weekends, holidays
-Ability to troubleshoot hardware
-Reside in the territory supported
-Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder

Preferred Qualifications
-Technical Certifications
-Technical Degree
-Previous technical work experience

Education
Verifiable High School diploma or GED is required. Further education or Technical degree a plus and must be verifiable.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!